Size Chart
Label size | US | UK | EU | Foot length | Feet width | ||
Inches | Cm | Inches | Cm | ||||
35 | 4.5 | 3 | 35 | 8.75 | 22.3 | 3.27 | 8.3 |
36 | 5 | 3.5 | 36 | 8.95 | 22.8 | 3.35 | 8.513 |
37 | 5.5 | 4 | 37 | 9.17 | 23.3 | 3.43 | 8.7 |
38 | 6.5 | 5 | 38 | 9.37 | 23.8 | 3.5 | 8.887 |
39 | 7 | 5.5 | 39 | 9.57 | 24.3 | 3.57 | 9.075 |
40 | 8 | 6.5 | 40 | 9.76 | 24.8 | 3.65 | 9.262 |
41 | 8.5 | 7 | 41 | 9.96 | 25.3 | 3.72 | 9.45 |
42 | 9.5 | 8 | 42 | 10.16 | 25.8 | 3.79 | 9.637 |
43 | 10.5 | 9 | 43 | 10.35 | 26.3 | 3.87 | 9.825 |
44 | 11 | 9.5 | 44 | 10.55 | 26.8 | 3.96 | 10.06 |
HOW TO MEASURE
Item dimensions:
We strongly encourage you to take your measurements before placing an order. Follow the instructions below to measure yourself.
PLEASE NOTE
1. Please choose the right size according to your own measurements.
2. The sizes listed are based on the international sizing system. Please refer to the size chart to find the correct size.
DISCLAIMER
Size information: The size may be 2cm / 1 inch inaccuracy due to hand measurement. These measurements are used as a guide in choosing the correct size. Please take your own measurements and choose your size accordingly.
Color Information: The exact color of items may vary based on your monitor, settings, and lighting conditions. Item colors depicted should be used as an approximate guide only.
PRODUCT DESCRIPTIONS
rubber sole
- KEEP WARM: Fine, fluffy wool covers the inside of the winter boots, keeping you warm and dry and offering a cozy experience on your feet. The boots wrap your feet in warmth like a toasted blanket in the cold winter.
- Non-slip outsole winter boots: The sturdy rubber outsole is wear-resistant, elastic and non-slip and comfortable for long periods of wear and walking. The soles of the special leashes have a strong grip and offer more protection for your feet on wet or uneven roads.
- Side zip for easy entry, we can put the shoes on and off easily. Stylish design with quilted pattern, embroidered lettering, goes well with all your clothes
- WATERPROOF SURFACE: Made of high quality waterproof oxford fabric, it feels soft, waterproof, warm and comfortable. The upper material of the snowshoes is made of water-repellent material so that no water / snow can penetrate the shoes and your feet stay dry and comfortable.
- MATCHING OCCASIONS: Perfect for snow days, rainy days, skiing, walking, fishing, walking with dogs and other outdoor sports and also suitable for jeans and pants. Winter warm fur lining ankle snowshoes would be an excellent gift for your lover or family in festival, such as Christmas, Halloween, Thanksgiving Day and so on.
Return Policy
1. Items can be returned or exchanged within 30 days after the purchase date. Please note that FLash Sale, free gifts, Clearance items cannot be returned.
2. Please keep the delivery payment voucher and provide it to our customer service staff, which will be provided for your refund.
3. You can mail out the package at your nearest post office or call the post office to arrange a collection.
4. Before sending back the products, please contact our customer service first for return address.(support@candanu.com)
NOTE: Items that do not meet these criteria will not be considered for return.
Return Conditions
1. For items with no quality issue, please ensure the returned items are unworn, unwashed, undamaged, have the original tags attached and the original packaging. All return requests must be authorized by our customer service team before shipping to our returned address.
2. For items with quality or size issue. Please contact our customer service with some clear pictures to show the problem. Once confirmed, return address will be send to you immediately.
For below circumstances, customers could contact us for return or refund:
1) Received wrong or damaged item(s)
2) Items are not as described on product page
3) Received faulty item(s)
4) Missing item(s)
5) Poor material or workmanship
Return Process
Please carefully follow our return process to minimize any delays:
1. If your item is qualified to be returned, please contact with our customer sevice(support@candanu.com) for :
• Order number
• SKU number or product name
• Reason for return
2. Our customer service team will respond to your request within 24 hours.
3. Please return the item to the return address we provided and send us return proof in the form of the tracking number and a valid return receipt.
About Refund
1. Your order will be processed within 2-5 business days after we receive the product packaging. After confirmation, we will arrange customer service to process the refund, and you will receive the refund within 5-7 working days. Please note, original shipping charges are non-refundable.
Return Adress
1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address that our customer service provide to you.(emai: support@candanu.com)
Return Cost
1.We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
contact information:
1.Please note that you must contact us before returning an item. The return address must be provided by our Customer Service Center.
Mail:support@candanu.com
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