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✅ 100% Money Back Guarantee.✅ Worldwide Insured Delivery.
✅ Handling time>> Ship within 1-3 days after payment
✅ Delivery time>> worldwide 7-20 working days
The first layer of Italian suede : Leather will give the upper a better comfort and breathability.
Rubber sole: The non-slip rubber outsole for men's hiking shoes is more wear-resistant, providing traction on a variety of surfaces, enhancing ground stability and protecting your feet for a smooth walk.not easily deformed allows for long-lasting cushioning.Breathability: soft hypoli insole.offers breathable experiences but keep your feet dry and warm,suitable for all seasons. The mesh tongue is softly lined to enhance the comfort of the shoes. Lace design.
Outdoor perfection:Three-layer Rubber outsole with multiple lug pattern,offers the hiking boot multi-directional grip and multi-surface traction but without putting extra pressure on the foot.hiking,traveling,fishing,playing in the beach or any outdoor exercise,and daily wear
Italian suede high boots
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SHIPPING:
We process orders between Monday and Friday. Orders will be processed within 2 business days of ordering and shipped the next day after the processing day.
Shipping time is approximately 5 to 15 days
OUR GUARANTEE
We offer breathtaking products in the latest fashion and of the highest quality.
📦 Insured Shipping: Every order includes real-time tracking details and insurance coverage in the unlikely event that a package is lost or stolen in transit.
💰 30-day return policy: If your order arrives damaged or defective, you have 30 days to request a return.
✉️ Customer Care: We have a team of live carers ready to help you and answer your questions within 72 hours, 7 days a week.
🔒 Secure Payments and Information: We use SSL Secure encryption to 100% protect your personal and financial information.
Return Policy
1. Items can be returned or exchanged within 30 days after the purchase date. Please note that FLash Sale, free gifts, Clearance items cannot be returned.
2. Please keep the delivery payment voucher and provide it to our customer service staff, which will be provided for your refund.
3. You can mail out the package at your nearest post office or call the post office to arrange a collection.
4. Before sending back the products, please contact our customer service first for return address.(support@candanu.com)
NOTE: Items that do not meet these criteria will not be considered for return.
Return Conditions
1. For items with no quality issue, please ensure the returned items are unworn, unwashed, undamaged, have the original tags attached and the original packaging. All return requests must be authorized by our customer service team before shipping to our returned address.
2. For items with quality or size issue. Please contact our customer service with some clear pictures to show the problem. Once confirmed, return address will be send to you immediately.
For below circumstances, customers could contact us for return or refund:
1) Received wrong or damaged item(s)
2) Items are not as described on product page
3) Received faulty item(s)
4) Missing item(s)
5) Poor material or workmanship
Return Process
Please carefully follow our return process to minimize any delays:
1. If your item is qualified to be returned, please contact with our customer sevice(support@candanu.com) for :
• Order number
• SKU number or product name
• Reason for return
2. Our customer service team will respond to your request within 24 hours.
3. Please return the item to the return address we provided and send us return proof in the form of the tracking number and a valid return receipt.
About Refund
1. Your order will be processed within 2-5 business days after we receive the product packaging. After confirmation, we will arrange customer service to process the refund, and you will receive the refund within 5-7 working days. Please note, original shipping charges are non-refundable.
Return Adress
1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address that our customer service provide to you.(emai: support@candanu.com)
Return Cost
1.We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
contact information:
1.Please note that you must contact us before returning an item. The return address must be provided by our Customer Service Center.
Mail:support@candanu.com
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